Member Communications Manager - Remote

Overview

The Member Communications Manager will create and implement communication plans and campaigns for workplace pension clients to enhance member engagement and support the growth and retention objectives of the Asset Management division.

In Short

• Manage and deliver effective workplace pension communication plans.
• Maximize impact and quality of multi-channel communications.
• Coordinate face-to-face activities with pension scheme members.
• Use client feedback to evolve communication strategies.
• Maintain knowledge of L&G DC pensions and market developments.
• Implement best practices for cost-effectiveness and employer satisfaction.
• Ensure fair treatment of end customers in all activities.

Requirements

• Understanding of media and audience needs for effective communications.
• Experience in DC product solutions and marketplace.
• Proven project and stakeholder management skills.
• Corporate client relationship management experience.
• Excellent communication and presentation skills.
• Desirable marketing and technical pension qualifications.

Benefits

• Performance-related bonus plan and share schemes.
• Generous pension contribution.
• Life assurance and healthcare plan.
• At least 25 days holiday plus public holidays.
• Competitive family leave and electric car scheme.
• Discounts on products and services.
• Modern office spaces designed for collaboration.