Cold Caller I - Remote

Overview

We’re looking for a motivated, confident, and coachable Cold Caller I to join our outbound team. Your main responsibility will be to make high-volume calls to prospects, introduce our services, and set qualified appointments for our sales team.

In Short

• Make outbound calls to property owners using provided scripts and call lists
• Qualify leads based on simple criteria (e.g., roof age, damage, homeowner status)
• Set appointments for sales reps or estimators using our scheduling system or CRM
• Overcome basic objections and handle rejections professionally
• Follow up on previous leads or cold call new data based on campaign goals
• Maintain accurate records of calls, outcomes, and lead status in the CRM
• Meet or exceed daily and weekly call and appointment targets
• Attend training sessions, team huddles, and ongoing coaching meetings

Requirements

• Strong verbal communication skills and clear speaking voice
• Comfortable talking to new people and handling rejection
• Basic computer skills and ability to use CRM/calling software
• Positive attitude, reliable work ethic, and willingness to learn
• Able to work independently and follow a structured call flow
• Availability for assigned shifts (evenings or weekends a plus)

Benefits

• Hourly pay + bonuses for appointments and performance
• Paid training and script coaching
• Clear path to grow into senior cold caller, setter, or supervisor roles
• Supportive team culture focused on results and improvement