Senior Business Analyst - Remote

Overview

We are seeking a highly analytical and experienced Senior Business Analyst to drive efficiency and innovation within multiple global and legacy applications of a warehouse industry customer. This role is critical for bridging the gap between complex business processes, identifying areas of improvement in the operation, stakeholder requirements, and technical solution delivery.

In Short

• Gather, document, and analyze business requirements to support project goals and objectives.
• Collaborate with stakeholders to identify needs, clarify objectives, and translate requirements into functional specifications.
• Conduct data analysis to identify trends, measure project success, and support decision-making processes.
• Create workflow diagrams, process maps, and architectural overviews to help visualize system interactions and data flows.
• Create process flow diagrams, use cases, acceptance criteria, and user stories to illustrate requirements.
• Must have a mix of business and technical knowledge, especially familiarity with web applications, APIs, EDI, and SaaS/on-prem solutions.
• Facilitate meetings, workshops, and discussions to gather input from stakeholders and team members.
• Participate in Sprint planning sessions and manage tier two support tickets.
• Assist in testing phases by validating requirements and ensuring alignment with business needs.
• Prepare and present reports on project progress, performance metrics, and recommendations for improvements.

Requirements

• Strong experience with business process analysis and documentation.
• Familiarity with requirements gathering and project management tools, such as Jira or Confluence.
• Strong understanding of business modeling, workflow diagrams, and data flowcharts.
• Excellent analytical and problem-solving skills, with attention to detail.
• Advanced English communication skills.

Benefits

• Join a powerful tech workforce and help us change the world through technology.
• Professional development opportunities with international customers.
• Collaborative work environment.
• Career path and mentorship programs that will lead to new levels.