Senior Technical Customer Engineer - Remote

Overview

We’re hiring a Senior Technical Customer Engineer to accelerate developer success and de-risk enterprise adoption of LangChain. As a founding member of this team, you will act as a trusted technical advisor to our users, blending deep technical expertise with a passion for education and enablement. You will be instrumental in helping developers and enterprises realize the full potential of the LangChain platform.

In Short

• Develop and deliver scalable frameworks to onboard new customers.
• Lead hands-on onboarding engagements for enterprise customers.
• Design and run interactive workshops and virtual training sessions.
• Synthesize feedback to inform the product roadmap.
• Partner with Sales and Deployed Engineering for enablement strategies.
• Serve as a trusted technical advisor and LangChain expert.

Requirements

• 5+ years of experience in a technical, customer-facing role.
• Proven software engineering experience with strong proficiency in Python.
• Hands-on experience building and deploying applications using LangChain.
• Ability to create high-quality technical content.
• Exceptional presentation and communication skills.
• A deep empathy for the developer experience.
• Ability to operate independently in a fast-paced environment.
• (Preferred) Experience designing and delivering technical training programs.

Benefits

• Opportunity to work with innovative technologies.
• Be part of a founding team shaping the future of LangChain.
• Collaborate with top-tier developers and enterprises.
• Flexible work environment.