Delivery & Accounts Lead - Remote

Overview

Langate is an award-winning provider of web development services in 3 main categories: business, healthcare, and education. At Langate, we're passionate about crafting digital solutions that make a real impact. We take immense pride in our strong collaboration with the U.S. We're here to shape the future of technology, one milestone at a time. In addition to technical expertise, we value excellent communication skills. Collaboration and effective teamwork are the cornerstones of our success, and we believe in fostering an environment where everyone's voice is heard and valued.

In Short

• Monitoring project status, risks, and issues.
• Initiating corrective actions to adjust the project course.
• Aligning and controlling goals across projects and teams.
• Planning and executing replacements and rotations.
• Maintaining a competency matrix.
• Implementing best practices for team and performance management.
• Identifying growth opportunities within projects.
• Establishing and maintaining relationships with key clients.
• Handling escalations and ensuring customer satisfaction.
• Supporting presales activities for existing and new clients.

Requirements

• Strategic delivery planning.
• Stakeholder management.
• Team motivation & performance leadership.
• Cross-functional collaboration.
• Crisis handling & problem solving.
• Customer empathy and retention skills.
• Systematic resource management.
• Delivery mindset (quality, deadlines, workload).
• Rapid problem diagnosis.
• Leadership without micromanagement.

Benefits

• Official employment, paid sick leave, 20 working days of paid vacation.
• Free English lessons.
• Flexible work schedule.
• Official Ukrainian holidays are non-working days.
• Paid courses and certifications.
• Coach/psychologist consultation.
• Workshops.
• Career development plan.
• Mentoring Education.
• Medical Health Insurance.