Quality Specialist in Legal Operations - Remote

Overview

We are looking for a committed individual to ensure the accuracy, integrity, and updating of judicial data at KRUK.

In Short

• Ensure the quality of legal data: Review, validate, and maintain accuracy in internal systems with rigor and care.
• Audit data and judicial actions: Lead corrective actions after identifying possible inconsistencies.
• Optimize key processes: Design and implement continuous improvements in data management and judicial actions.
• Collaborate strategically: Work alongside legal teams to ensure data reflects procedural advancements.
• Minimize risks and ensure compliance: Create control systems and audits to identify and resolve inconsistencies.
• Generate key reports and analyses: Provide information that impacts strategic decision-making in the department.

Requirements

• Degree in Law, valuing additional training in quality management or data analysis.
• At least 1 year of experience in a related position within the legal debt collection field.
• Proficiency in Microsoft Office (especially Word and Excel).
• Experience with judicial case management systems or specialized software (valued).
• Intermediate level of English (B1).
• Organization, planning, and high attention to detail.
• Analytical skills to identify improvement opportunities.
• Results-oriented and proactive, aligned with KRUK's values: respect, cooperation, responsibility, simplicity, progress, and development.

Benefits

• We believe in continuous learning and offer opportunities for professional development.
• We operate under a hybrid telework model: up to 60% telework of the monthly work hours, and 100% telework during certain periods of the year (Christmas, holidays, and summer).
• We promote work-life balance with flexible hours from Monday to Friday (intensive hours on Fridays!).
• We offer free health insurance and access to a flexible compensation plan starting from the third month of employment; plus transportation and telework expenses from the first month.
• You will enjoy a collaborative work environment where ideas flow, people support each other, and teamwork is our key to success.