The Junior User Researcher is responsible for understanding how people use digital channels and analyzing user behavior to derive effective optimizations for websites, apps, and other digital channels.

In Short

Plan, prepare, and conduct qualitative user research analyses.
Develop and implement surveys across various channels to collect and analyze relevant user data.
Conduct guided interviews to gain deeper insights into user needs.
Develop UX concepts and ideally designs based on analyses to improve customer experience.
Learn, use, and further develop AI-supported methods for more efficient data analysis and user research.

Requirements

Degree or training in Customer Insights, Market Research, Psychology, Social Sciences, or a related field.
Practical experience in user research (e.g., preparing and conducting interviews, deriving results).
Proficient in qualitative and quantitative research methods.
Ideally, some experience with concepts and wireframes in UX design.
Enthusiastic about optimizing websites and other digital channels.
Curiosity and openness to testing new methods and technologies to develop creative solutions.
A true team player with a willingness to collaborate closely in interdisciplinary teams to achieve common goals.
Strong communication skills and the ability to present results clearly and convincingly.
Fluent in German, both written and spoken.

Benefits

An innovative and appreciative company culture in an interdisciplinary, hybrid customer team with broad consulting expertise and high implementation power for digital growth strategies.
Startup enthusiasm combined with the long-term stability and experience of an owner-managed company.
A team of experienced digital experts who learn from each other daily and inspire and support one another.
Individual development plan for your continuous learning curve, including training flat rate, 360° feedbacks, strengths & potential analysis, coaching, and professional specializations.
Onboarding with a personal mentor, including insights into all teams and areas, systematic onboarding plan, and welcome coffees for personal introductions.
36-hour work week promoting self-care.
Flexible working hours and mobile working to adapt your workday to your needs, regardless of location.
Health and green mobility promotion through health and mobility subsidies.
Participation in our own international conference with world-class speakers.
Encouragement of personal encounters through local and nationwide team events.

Translated from German