NAPA Counter Sales Specialist - Remote

Overview

As a NAPA Counter Sales Specialist, you will be the face of the retail store, providing automotive parts solutions and outstanding customer service to both retail and wholesale customers.

In Short

• Assist customers with automotive parts inquiries in-person and over the phone.
• Utilize parts knowledge to support team members and customers.
• Deliver excellent customer service and maintain a positive store environment.
• Engage with customers and ensure a welcoming experience.
• Use technology and systems for transactions and inventory management.
• Opportunities for career growth within the company.
• Requires a valid driver's license and willingness to learn.
• Background in automotive industry preferred but not mandatory.
• Competitive pay with progression opportunities.
• Comprehensive benefits including health insurance and retirement plans.

Requirements

• High School Diploma or GED.
• Experience in parts store or automotive industry is beneficial.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced retail environment.
• Strong listening skills and empathy for customers.
• Technical or trade school courses are a plus.
• Knowledge of cataloging and inventory management systems is advantageous.
• Customer-centric attitude.
• ASE Certifications are a bonus.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave.
• Employee stock purchase plan and tuition reimbursement.
• Professional development opportunities and wellness programs.