Customer Experience Project Manager - Part Time - Remote

Overview

The Customer Experience Project Manager is a vital role focused on ensuring projects run on time and helping customers realize the full value of their engagements.

In Short

• Part-time contract position for a Customer Experience Project Manager.
• Remote work opportunity available for U.S. residents.
• Manage project plans, timelines, and delivery milestones.
• Coordinate across internal teams and ensure alignment with client expectations.
• Track project scope, dependencies, risks, and delivery health.
• Produce concise status updates for stakeholders.
• 4-8+ years of experience in project or delivery management preferred.
• Experience with tools like Asana, Jira, and Notion is beneficial.
• Role estimates 10-20 hours per week.
• Hourly rate of $50.

Requirements

• Experience managing long-running, multi-phase engagements.
• Strong written and verbal communication skills.
• Ability to work part-time across multiple projects.
• Proactive and pragmatic under ambiguity.
• Comfortable in a remote-first environment.

Benefits

• Flexible work hours.
• Opportunity to work with a fast-growing SaaS company.
• Collaborative and inclusive work culture.
• Remote work environment.