Implementation Manager (Life Sciences SaaS) - Remote

Overview

The Implementation Manager will oversee end-to-end implementations of the Kivo platform for biopharma and medical device customers, ensuring timely and quality outcomes.

In Short

• Plan and deliver multiple implementations concurrently.
• Facilitate discovery and design workshops.
• Own validation workstream with a risk-based approach.
• Drive change management and post-go-live support.
• Partner cross-functionally with Sales, Customer Success, Support, and Product.
• Ensure scope and quality adherence.
• 5-8+ years of experience in enterprise software implementations for life sciences.
• Experience with data migrations and integrations.
• Strong project leadership and stakeholder management skills.
• Excellent facilitation and documentation skills.

Requirements

• 5-8+ years delivering enterprise software implementations for life sciences.
• Experience in validation in regulated environments.
• Hands-on with data migrations and integrations.
• Strong project leadership and stakeholder management.
• PMP certification is a plus.

Benefits

• Opportunity to work with a leading SaaS platform in life sciences.
• Collaborative work environment.
• Professional development opportunities.
• Competitive salary and benefits.
• Flexible working arrangements.