Community Project Manager (H/F/NB) - Fixed-Term Contract until December 2025 - Remote

Overview

As a Community Project Manager at Kiabi, you will animate and support the growth of Kiabi Community, engaging with customers and brand ambassadors to foster a vibrant brand community.

In Short

• Build and implement community engagement plans.
• Moderate and animate customer and ambassador communities.
• Write user and SEO-friendly content.
• Organize offline and online events.
• Track KPIs and implement strategies to achieve them.
• Manage relationships with partners and internal ecosystem.
• Oversee co-creation operations.
• Implement partnership initiatives.
• Contribute to acquisition campaigns (CRM, partner databases, contests).

Requirements

• Master's degree with a focus on communication, web professions, or e-commerce.
• Customer-oriented with a passion for service.
• Strong interpersonal skills and simplicity.
• Rigorous and organized.
• Ability to read and analyze data.
• Excellent grammar and spelling skills.
• Autonomous and creative.

Benefits

• Certified Great Place to Work.
• Comprehensive onboarding and training programs.
• Compensation based on profile (fixed + individual and collective variable).
• 25% discount on KIABI products.
• Shareholding: 8.73% increase in share value in 2024.