Performance Analyst - Remote

Overview

A skilled and detail-oriented Lead Performance Analyst is required to improve service performance in line with government regulations and best practices, utilizing tools like Google Tag Manager and Google Analytics.

In Short

• Responsible for performance measurement framework development.
• Work closely with project teams and clients.
• Collect and present key performance data and analysis.
• Plan and ensure project delivery.
• Configure and monitor analytical tools.
• Generate actionable insights from user activity data.
• Create dashboards for performance trends.
• Identify areas for improvement and recommend optimizations.
• Stay updated with industry best practices.
• Lead performance analysis at assessments.

Requirements

• Proven experience as a Performance Analyst or similar role.
• Strong understanding of the Government Service Manual.
• Experience with Government Service Assessments.
• 3+ years of experience with Google Analytics and related tools.
• Ability to develop performance measurement frameworks.
• Strong communication skills with stakeholders.
• Analytical thinker with attention to detail.
• Self-starter and team player.
• Political awareness and emotional intelligence.
• Ability to work effectively with remote teams.

Benefits

• Real flexibility in work hours and location.
• Supportive and collaborative work environment.
• Interesting work with impactful projects.
• Comprehensive benefits package including healthcare.
• Professional development support and training.
• Recognition as a 'Great Place to Work' in the UK and India.
• Opportunities for continuous learning and growth.
• Employee-centric culture that values diversity and inclusion.
• Access to choose-your-own tech devices.
• Well-stocked supplies for employee enjoyment.