Manager, Fund Administration (Investor Services) - Remote

Overview

As a Manager for Fund Administration in Investor Services at Juniper Square, you will lead a team responsible for managing the complete investor lifecycle, ensuring strong client relationships through effective communication and operational excellence.

In Short

• Lead and manage the Investor Services team operations.
• Oversee the investor lifecycle from onboarding to compliance.
• Serve as the primary escalation point for client inquiries.
• Manage client expectations with clear communication.
• Exhibit judgment in issue escalation and resolution.
• Identify opportunities for improvement and issue mitigation.
• Mentor and develop team members for service excellence.

Requirements

• 5+ years of experience in Investor Services or Fund Administration.
• Strong understanding of the investor lifecycle in private funds.
• Proven ability to lead client-facing operational teams.
• Excellent communication and client management skills.
• Client-centric mindset with practical solutions.
• Bachelor’s degree required; certifications in project management or financial services are a plus.

Benefits

• Competitive salary and meaningful equity.
• Health, dental, and vision care for you and your family.
• Unlimited vacation policy and paid holidays.
• Generous paid family leave and medical leave policies.
• 401k retirement savings plan.
• Healthcare FSA and commuter benefits programs.
• Freedom to customize your work and technology setup.
• Professional development stipend.
• Monthly work from home wellness stipend.
• Mental wellness coverage including coaching and therapy sessions.