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Lodge Manager - Remote

Posted 2 days ago
Customer Service
Full Time
Australia

Overview

As a Lodge Manager at Sal Salis Ningaloo Reef, you will oversee operations to ensure an exceptional guest experience while leading a dedicated team and fostering a collaborative environment.

In Short

  • Oversee daily operations of the lodge.
  • Implement policies to enhance guest experience.
  • Monitor budgets and expenses.
  • Train and develop team members.
  • Assist in housekeeping and food service.
  • Ensure compliance with regulations.
  • Monitor guest satisfaction and address concerns.
  • Build relationships with suppliers and stakeholders.
  • Prepare monthly operational reports.
  • Live and work at the property for the season.

Requirements

  • Bachelor’s degree in hospitality management or related field.
  • Minimum 5 years of resort management experience.
  • Experience in high-end food and beverage services.
  • Valid Western Australia Approved Manager's License.
  • Valid Passenger Transport Driver (PTD) authorisation.
  • Ability to manage budgets effectively.
  • Proficient in Microsoft Office and resort management software.
  • Hands-on management style.

Benefits

  • Opportunity to join a dynamic tourism business.
  • Discounts on Journey Beyond travel and experiences.
  • All meals and accommodation provided.
  • Study Assistance Program.
  • Parental Leave benefits.
  • Purchased Leave options.
  • Employee Referral Program.
  • Discounts on private health insurance.
  • Access to an Employee Assistance Program.
  • Exclusive discounts on merchandise.
Journey Beyond logo

Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 14 diverse brands that connect guests to the stunning landscapes and rich culture of the country. Headquartered in Adelaide, the company offers iconic train journeys such as The Ghan and Indian Pacific, as well as premium outback tours through Outback Spirit. Journey Beyond also features unique accommodations and aquatic adventures, providing unforgettable experiences in some of Australia's most remote and beautiful locations. With a commitment to exceptional service and creating lasting memories, Journey Beyond is dedicated to sharing the beauty of Australia with its guests.

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