Remote Customer Support Representative

Overview

As a Remote Customer Support Representative, you will play a vital role in managing and optimizing the company’s accounts receivable processes, ensuring timely and accurate invoicing, collections, and reconciliation while fostering positive relationships with clients and internal teams.

In Short

• Flexible remote work opportunity accessible to a global audience.
• Manage and optimize accounts receivable processes.
• Prepare, issue, and track accurate invoices.
• Monitor and manage incoming payments.
• Proactively follow up on overdue accounts.
• Regularly reconcile accounts receivable ledgers.
• Generate detailed financial reports.
• Serve as the main point of contact for customer inquiries.
• Identify opportunities to streamline processes.
• Open to individuals from all walks of life.

Requirements

• Prior experience in accounts receivable is preferred but not mandatory.
• Basic proficiency with accounting software and Microsoft Excel is a plus.
• Strong verbal and written communication skills.
• Exceptional attention to detail and accuracy.
• Problem-solving skills for resolving billing issues.
• Comfortable working independently in a remote environment.

Benefits

• Competitive compensation.
• Potential for future growth within the company.
• Diverse and inclusive workplace.
• Supportive work environment.