Remote Customer Support Representative

Overview

Join AO as a Remote Customer Support Representative! Work from home while learning from seasoned professionals across varying time zones. Embrace flexibility in our virtual environment, as we prioritize growth beyond the traditional 9-5. In this role, you will help hardworking families and union members navigate their finances and future goals, making a positive impact on their financial well-being.

In Short

• Lead and inspire our remote service team to deliver exceptional service and achieve outstanding client satisfaction.
• Effectively leverage virtual communication tools to support and manage team members across diverse locations and time zones.
• Engage in mentorship with our leadership team, gaining valuable insights to elevate your leadership capabilities and career trajectory.
• Drive the growth and success of our service operations by implementing best practices and spearheading continuous improvement initiatives.
• Maintain the highest standards of professionalism, integrity, and customer-centricity in all interactions and operations.

Requirements

• Previous experience in management or a related field preferred.
• Excellent communication and interpersonal skills, with the ability to lead and motivate remote teams.
• Self-motivated and adaptable to thrive in a virtual work environment.
• Desire to learn, grow, and develop into a leadership position within the company.
• Ability to adapt to change and excel in a fast-paced, dynamic environment.

Benefits

• Flexible work schedule, allowing you to work in a time zone that suits your schedule.
• Opportunity to work remotely and learn from experienced professionals.
• Mentorship from our leadership team, dedicated to your success and professional development.
• Competitive performance-based compensation package with opportunities for advancement within the organization.
• Join a progressive team focused on innovation, collaboration, and personal growth.