Senior Content Designer - Remote

Overview

This position is for a Senior Content Designer who will improve government services by creating user-centered content strategies and ensuring users can easily find and understand information.

In Short

• Improve government services by tailoring information to user needs
• Research, edit, write, and organize content for government programs
• Write clear and accessible text in plain language
• Set the tone for content and develop a unified voice
• Write UX copy for government applications
• Test content with users and adjust based on feedback
• Offer recommendations for consistent content strategy
• Plan and facilitate content strategy workshops

Requirements

• Advocate for a content-driven approach
• Think strategically about content in user experience
• Take an evidence-based approach to content design
• Apply best practices for writing user-centered content
• Basic tech skills for editing website content
• Effective communication in a professional environment
• Passionate about enhancing public outcomes
• Align work approach with core values
• Ability to travel for work as needed

Benefits

• Medical, dental, and vision insurance
• Short-term and long-term disability insurance
• Life and AD&D insurance
• Healthcare FSA and health savings account
• 401(k) plan with dollar-for-dollar match up to 10%
• Flexible paid-time-off policy (approx. 25 days/year) plus 11 federal holidays
• Up to 12 weeks paid-time-off for eligible new parents
• Performance rewards including bonuses and stock options
• Annual allowance for professional development
• Remote-friendly work environment
• Charity donation matching up to $500 per year
• Environment that empowers public good contributions