SEA & ANZ Hub Lead - Remote

Overview

As the SEA & ANZ Hub Lead for the Johnson & Johnson contract, you will oversee the overall contract delivery, ensuring client satisfaction, and achieving key performance indicators (KPIs) across Southeast Asia and Australia/New Zealand regions.

In Short

• Oversee and manage the delivery of IFM services for J&J across SEA and ANZ regions
• Ensure high levels of client satisfaction through proactive communication and relationship management
• Monitor and drive achievement of contract KPIs
• Develop and implement strategies to improve operational efficiency and cost-effectiveness
• Lead and mentor the regional IFM team
• Collaborate with global and regional stakeholders
• Identify and pursue opportunities for contract growth and expansion
• Strong understanding of contract management and performance metrics
• Proficiency in English; knowledge of other regional languages is a plus
• Experience with IFM software platforms

Requirements

• Bachelor's degree in Facilities Management, Business Administration, or related field; Master's degree preferred
• Minimum of 10 years of experience in facilities management
• At least 5 years in a leadership role
• Demonstrated success in managing large-scale IFM contracts
• Strong financial acumen and experience in budget management

Benefits

• Opportunity to shape the future of real estate
• Empowerment to thrive and grow meaningful careers
• Access to world class services and technology
• Collaborative and inclusive work environment