Critical Environments Program Manager - Remote

Overview

The Critical Environments Program Manager is responsible for data center operational program delivery, ensuring compliance and operational excellence across assigned regional portfolios.

In Short

• Manage data center operational programs and delivery.
• Support Facility/Operations Management and training initiatives.
• Communicate with stakeholders regarding technical issues and recommendations.
• Audit work orders and customer tickets for quality standards.
• Conduct regular inspections and maintain documentation.
• Drive compliance with maintenance and reporting standards.
• Oversee the development and implementation of training programs.
• Ensure adherence to safety and operational procedures.
• Collaborate with engineering teams and vendors.
• Participate in incident and escalation management.

Requirements

• 8 years of experience in data center management.
• In-depth knowledge of critical facilities and MEP systems.
• Experience in training content creation and deployment.
• Strong verbal and written communication skills.
• Proficiency in MS Office applications.
• Ability to read technical diagrams and documentation.
• Physical ability to perform inspections and maintenance tasks.
• Willingness to travel as needed (10-30%).
• BS in Computer Science, Building Management, or related field.

Benefits

• 401(k) plan with matching contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Supportive workplace culture focused on wellness.