Remote Customer Experience Agent - Entry Level

Overview

An overview paragraph about the job

In Short

• Provide outstanding customer support through email, chat, and phone.
• Plan and sell travel services based on client needs.
• Promote travel packages and highlight special offers.
• Troubleshoot and resolve customer issues efficiently.
• Maintain accurate customer records and documentation.
• Build and retain customer loyalty through engagement.
• Stay updated on new services and industry trends.

Requirements

• Proven experience in a customer support or client service role.
• Strong phone handling skills and active listening.
• Familiarity with CRM systems and best practices.
• Excellent communication and time-management skills.
• High school diploma or equivalent; college degree preferred.

Benefits

• Career advancement opportunities for growth.
• Supportive culture focused on work-life balance.
• Flexible schedule to suit personal commitments.
• High earning potential with generous commissions.
• Access to continuous learning resources.
• Agent perks including tips and bonuses.