Customer Service Agent - Remote

Overview

Join one of the fastest-growing fintech startups in the U.S! As a Customer Service Agent, you will help car owners manage their insurance policies.

In Short

• Respond to inbound calls from existing customers.
• Process service requests like adding/removing vehicles and drivers.
• Assist customers with questions about their insurance policies.
• Work to retain policyholders at risk of cancellation.
• Multitask and manage multiple priorities.
• Must have 2+ years of call center experience.

Requirements

• Ability to multitask and manage competing priorities.
• Passionate about helping others.
• 2+ years of call center experience.

Benefits

• Hourly wage: $19.00 - 21.00.
• Paid for P&C license.
• Medical, dental, vision insurance, 401K match.
• Ability to work remotely with provided equipment.
• Ongoing training and mentorship.