Remote Otter LogoRemoteOtter

Remote Call Center Representative

Posted 25 weeks ago
Customer Service
Full Time
USA
$18.00 - $21.00/hour

Overview

As a Remote Call Center Representative, you will assist customers with their insurance policy inquiries and changes, contributing to a leading fintech startup's mission to simplify car ownership.

In Short

  • Respond to inbound calls from existing customers
  • Process service requests such as adding/removing vehicles and drivers
  • Help customers with questions regarding existing insurance policies
  • Work to retain policyholders by finding solutions for customers at risk of cancellation

Requirements

  • Strong communication skills
  • Experience in customer service or call center environments
  • Ability to learn and adapt quickly
  • Problem-solving skills

Benefits

  • Hourly wage: $18.00 - 21.00
  • Paid P&C license
  • Medical, dental, vision insurance
  • 401K match
  • Remote work with provided equipment
  • Ongoing training and mentorship

Jerry.ai

Jerry.ai

Jerry.ai is America's first and only super app designed to simplify car ownership, addressing one of the most expensive and time-consuming aspects of life for car owners. Launched in 2019, the company has rapidly grown to over 5 million customers, offering a range of services from insurance shopping to refinancing, maintenance, and safety. Backed by advanced artificial intelligence and machine learning, Jerry.ai continuously innovates to enhance user experience, making it the #1 rated app in its category with a 4.7-star rating in the App Store. Founded by serial entrepreneurs and having raised over $240 million in financing, Jerry.ai is committed to providing personalized services and solutions for all car owners' needs, while fostering a collaborative and passionate work environment.

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