AdOps Solutions Specialist - Remote

Overview

As an AdOps Solutions Specialist, you will play a pivotal role in the success of the Partnership team, providing platform expertise and technical support across Google Marketing Platform (GMP) products.

In Short

• Provide technical support and resolve platform questions for clients.
• Onboard and support GMP clients, ensuring best-in-class service.
• Maintain up-to-date certifications across all GMP platforms.
• Manage and resolve tickets efficiently within SLA timeframes.
• Foster a collaborative team environment and share knowledge.
• Develop a deep understanding of client challenges.
• Exhibit clear and effective communication skills.
• Work independently while collaborating with the team.
• English proficiency at least at upper-intermediate level.
• Emphasize skills and expertise over traditional experience.

Requirements

• Expert knowledge of GMP platforms (DV360, SA360, CM360).
• Strong prioritization and time management skills.
• Client-centric approach with a solution-oriented mindset.
• Accountability and ownership of tasks.
• Ability to communicate effectively with stakeholders.

Benefits

• 5% savings fund matched by the company.
• Flexible working hours and remote work options.
• Paid self-development days and access to online courses.
• Private health insurance including visual and dental coverage.