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Staff Product Designer - Onboarding - Remote

Posted 4 days ago
Design
Full Time
Canada

Overview

Join Jane, a remote-first company dedicated to simplifying the lives of healthcare practitioners and patients by providing digital solutions. As a Staff Product Designer - Onboarding, you will play a pivotal role in enhancing the onboarding experience for our customers.

In Short

  • Redefine onboarding strategy and improve customer experience.
  • Build understanding of customer onboarding processes.
  • Identify innovative onboarding solutions using new technologies.
  • Develop processes for experimentation and growth.
  • Support Product-Led Growth initiatives.
  • 8+ years of experience in Product/UX Design.
  • Experience in a SaaS growth team.
  • Proficient in building experiments and A/B testing.
  • Strong communication and storytelling skills.
  • Ability to work in ambiguous problem spaces.

Requirements

  • Portfolio demonstrating systems thinking and user research.
  • Experience with diverse customer journeys.
  • Organized, collaborative, and adaptable.
  • Bias to action in problem-solving.
  • Comfortable working with technical partners.

Benefits

  • Remote work flexibility.
  • Autonomy to integrate work into your life.
  • Opportunities for in-person connection.
  • Supportive company culture focused on growth.
  • Engagement in a community of healthcare providers.
jane.app logo

jane.app

Jane.app is a well-established Canadian company dedicated to supporting the healthcare community by providing digital solutions that enhance the operations of healthcare professionals such as physiotherapists, mental health counselors, and chiropractors. With a focus on fostering growth and delighting users, Jane is expanding its reach into the UK and aims to redefine the healthcare experience through innovative partnerships and a commitment to integrated solutions. As a remote-first organization, Jane values flexibility and autonomy, allowing team members to work from anywhere while maintaining a collaborative and inclusive culture. The company is driven by a mission to create 'More Happier Helpers' by empowering healthcare providers with tools that streamline their practices and improve patient care.

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