Director of Community Management & Social Media - Remote

Overview

As a leader in community management, you will drive community and social strategies across various projects, ensuring a community-first development approach.

In Short

• Lead community strategies for cross-product programmes.
• Define strategies to grow player communities on various platforms.
• Provide leadership and development opportunities for community teams.
• Collaborate with player-facing teams for effective communication.
• Measure KPIs for community activities and report to stakeholders.
• Manage creator community programs and strategic partnerships.
• Train staff on social media interaction guidelines.
• Manage community budget and investment strategies.
• Champion community management and social media projects.
• Represent player voices to development teams.

Requirements

• Strong experience in community management and social media.
• Excellent knowledge of social platforms.
• Leadership skills to inspire and motivate teams.
• Understanding of player sentiment and community-first development.
• Analytical mindset for defining success criteria.
• Familiarity with emerging technologies in community management.
• Ability to represent the organization as a thought leader.

Benefits

• Private Healthcare, including Dental Plan.
• Minimum 6% Pension contributions.
• Employee Assistance Programme & onsite Counselling.
• Life Insurance.
• Discretionary annual performance bonus.
• Enhanced family leave policies from day 1.
• Flexible working hours.
• 25 days annual leave + Bank holidays & the option to buy/sell holidays.