Dynamics 365 Customer Service Consultant (Remote)

Overview

We are looking for a Dynamics 365 Customer Service Consultant to collaborate on an international project in a full-remote mode.

In Short

• 5-6 years of experience in Microsoft Dynamics 365 Customer Service.
• Knowledge of Copilot Service Workspace.
• Experience with Dynamics 365 Channel Integration Framework.
• Practical experience with Microsoft APM SDK.
• JavaScript programming skills.
• Experience working under Agile methodologies.
• High level of English proficiency required.
• Implement, adjust, and optimize functionalities of Microsoft Dynamics 365 Customer Service.
• Configure and maintain Dynamics 365 Channel Integration Framework.
• Collaborate on incident resolution and functional evolution of the platform.

Requirements

• 5-6 years of experience in Microsoft Dynamics 365 Customer Service.
• Knowledge of Copilot Service Workspace.
• Experience with Dynamics 365 Channel Integration Framework.
• Practical experience with Microsoft APM SDK.
• JavaScript programming skills.
• Experience working under Agile methodologies.
• High level of English proficiency required.

Benefits

• Indefinite contract directly with us.
• Salary range according to experience and fit with the company and project.
• Full-remote work mode within Spanish territory.
• Good work environment.
• Unlimited access to cutting-edge technological training.
• Employee benefits club with direct discounts and thousands of offers.