Customer Implementation Specialist - Remote

Overview

Intergiro is building a financial ecosystem that will help businesses embed payments into their systems and products. We provide financial services such as business banking, card issuing and merchant acquiring, all on one platform and via a core suite of APIs.

In Short

• Join a scaling and forward-thinking Swedish FinTech company.
• Own all aspects of customer implementation as they embed payments.
• Work with cross-functional stakeholders to ensure task completion.
• Be the main point of contact for customers during implementation.
• Provide clear communication on the status of implementations.
• Engage with stakeholders to feedback on product improvements.
• Develop a more automated and effective implementation process.
• Learn about diverse business models and technology aspects.
• Facilitate effective client meetings and build relationships.
• Gather and present KPI data on implementation progress.

Requirements

• Customer centric and technically skilled.
• Experience with API integration.
• Organized and detail-oriented.
• Strong communication skills.
• Knowledge of FinTech, Banking, or Cards industry.
• Ability to manage and resolve client issues.
• Experience in project management.
• Ability to work with cross-functional teams.
• Proactive in seeking product and technical improvements.
• Experience in client relationship management.

Benefits

• Dynamic and entrepreneurial culture.
• Remote work flexibility.
• Opportunity to shape the future of embedded finance.
• Ownership and autonomy in your role.
• Safe space for open communication and idea meritocracy.
• Continuous innovation and improvement.
• Supportive work environment for personal growth.
• Engaging and fun workplace culture.
• Opportunity to work with diverse clients.
• Impactful role in a scaling company.