Project Engineer - Remote

Overview

The Project Engineer (Remote) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving. The ideal candidate typically has 5 years of experience designing, testing, and deploying complete technology solutions.

In Short

• Champion the successful implementation of key projects, meeting client requirements and timelines.
• Drive the optimization of IT system performance and reliability by proactively addressing challenges.
• Enhance team collaboration and communication, contributing to the success of every project.
• Proven project execution expertise with a track record of successful implementations.
• Strong technical proficiency in infrastructure components and systems.
• Strong technical proficiency in configuring and deploying various infrastructure changes, including firewalls, servers, networking, and wireless.
• Excellent problem-solving skills and a proactive approach to system optimization.
• Outstanding communication and collaboration abilities for effective stakeholder engagement.
• Client-focused mindset with a commitment to ensuring client satisfaction.
• Flexibility, adaptability, and a customer-centric approach to project execution.

Requirements

• Experience working with remote teams is required.
• Hands-on or remote deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.
• Ability to work in a fast-paced, and at times high-pressure consulting environment.
• Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is a plus but not required for this position.
• Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus but not required for this position.
• Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate is a plus but not required for this position.

Benefits

• Paid US Holiday
• Night Shift Bonus
• Paid Time Off (15 Vacation Days per year)
• Comprehensive Health Plans / HMO (Employee & Dependent/s)
• Life and Accident Insurance
• Accident and Disability Coverage
• Company-paid training and certification
• Health & Wellness Program
• Dental & Vision
• Salary Advancement