Project Engineer (Remote)

Overview

The Project Engineer (Remote) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving. The ideal candidate typically has 5 years of experience designing, testing, and deploying complete technology solutions.

In Short

• Champion the successful implementation of key projects, meeting client requirements and timelines.
• Drive the optimization of IT system performance and reliability by proactively addressing challenges.
• Enhance team collaboration and communication, contributing to the success of every project.
• Proven project execution expertise with a track record of successful implementations.
• Strong technical proficiency in infrastructure components and systems.
• Excellent problem-solving skills and a proactive approach to system optimization.
• Outstanding communication and collaboration abilities for effective stakeholder engagement.
• Flexibility, adaptability, and a customer-centric approach to project execution.
• Experience working with remote teams is required.
• Pay rate starts at $10.00/hr and may vary by experience and location.

Requirements

• Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is a plus.
• Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus.
• Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate is a plus.
• A home office set up that meets specific requirements.
• Excellent command of the English language both spoken and written.
• Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday.
• Able to pass our online behavior and cognitive assessments.
• Able to provide NBI Clearance (for PH applicants).

Benefits

• Paid US Holiday.
• Night Shift Bonus.
• Paid Time Off (15 Vacation Days per year).
• Comprehensive Health Plans / HMO (Employee & Dependent/s).
• Life Insurance.
• Accident and Disability Coverage.
• Company-paid training and certification.
• Health & Wellness Program.
• Dental & Vision.
• Salary Advancement.