Remote Clinical Support Specialist - PM Shift

Overview

Join a team dedicated to providing world-class triage to clients and patients as a Clinical Support Specialist, ensuring timely administrative support for nursing staff.

In Short

• Full-time remote position with a set 2-week rotating schedule.
• Provide administrative support to nursing staff by processing requests.
• Work in a fast-paced environment with a focus on customer service.
• Must have high-speed internet and be tech-savvy.
• Responsibilities include scheduling, order fulfillment, and administrative tasks.
• Reports to the Director of Call Center Operations.
• Join a rapidly growing, patient-focused business.
• Help improve the lives of nursing staff through effective scheduling.
• Ensure patients receive timely care through efficient processing.
• Contribute to reducing burnout among nursing staff.

Requirements

• Must be willing to work a set 2-week rotation schedule.
• Experience in customer service, preferably in a clinical setting.
• Ability to monitor and update schedules effectively.
• Proficient in using EMR systems.
• Strong communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Technical proficiency with necessary tools and software.
• Compassionate and patient-focused mindset.

Benefits

• Opportunity to work remotely.
• Join a supportive and energetic team.
• Contribute to improving patient care.
• Engage in a meaningful role that impacts nursing staff positively.
• Potential for growth within a rapidly expanding company.