Claim Manager - Remote

Overview

The Claim Manager is responsible for assisting clients throughout the Social Security Disability filing process, ensuring they receive comprehensive support and guidance while maintaining clear communication.

In Short

• Assist clients throughout the Social Security Disability filing process.
• Serve as a key liaison between clients and various parties involved.
• Review and analyze medical records for accurate filings.
• Maintain consistent communication with clients about their claims.
• Offer detailed guidance on eligibility and process timelines.
• Provide reassurance and clarity to clients throughout the process.
• Ensure clients understand the requirements and documentation needed.
• Address client inquiries promptly and effectively.
• Educate clients on potential outcomes of their claims.
• Demonstrate a genuine desire to meet the needs of clients.

Requirements

• Completion of high school or equivalent.
• Customer service experience.
• Exceptional verbal and written communication capabilities.
• Strong organizational skills and keen attention to detail.
• Proficiency in Microsoft Office tools such as Word, Excel, and Outlook.
• Effective time management and ability to prioritize tasks efficiently.
• Previous experience in a collaborative, team-based work environment is beneficial.

Benefits

• Flexible working hours.
• Opportunity for professional development.
• Supportive work environment.
• Remote work options.
• Health and wellness benefits.