Academic Support Specialist - Remote

Overview

The Academic Support Specialist plays a crucial role in assisting students in their academic journey through remote outreach and interaction, contributing to student success.

In Short

• Previous experience in customer service or support role preferred.
• Excellent verbal and written communication skills.
• Strong critical thinking and problem-solving abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Comfortable with technology and virtual meetings.
• Flexible schedule including evenings and weekends.
• Willingness to work both on-campus and remotely.
• Ability to manage sensitive information confidentially.
• Can work independently without supervision.
• Adaptable to change.

Requirements

• A minimum of a bachelor's degree preferred.
• Combination of education and experience may be considered.
• Flexible schedule required.

Benefits

• Equal employment opportunities regardless of background.
• Accommodations available for individuals with disabilities.