Customer Service Representative - Remote

Overview

As a Customer Service Representative, you will inspire and connect with donors, providing a warm and friendly voice to charitable organizations while working from home.

In Short

• Work-from-home position with full-time hours.
• Engage with donors to inspire fundraising efforts.
• Zero-commission outbound calls.
• Join a passionate and effective team.
• Receive $20.00 - $24.00/hour plus bonuses.
• 100% paid training and health benefits after 3 months.
• Consistent hours with growth opportunities.
• Availability to work evenings and occasional Saturdays.
• Build human connections with every call.
• Work in a supportive team culture.

Requirements

• Professional work-from-home office setup.
• High-speed internet connection.
• USB headset and webcam.
• Windows PC or laptop (Mac not supported).
• Minimum 2 years of customer service experience.
• Availability for full-time hours (40 hours/week).
• Technical savvy and self-reliant.
• Great communication skills.
• Willingness to work occasional Saturdays.
• Positive attitude and love for talking to people.

Benefits

• Permanent full-time employment.
• Engagement with world-class charities.
• Training opportunities and workshops.
• Team culture with community events.
• Opportunities for career growth.