Bilingual Field Case Manager – Quebec - Remote

Overview

The Bilingual Field Case Manager will play a crucial role in managing patient care and ensuring seamless communication between patients, physicians, and insurance providers. This position is essential for improving access to therapies and enhancing patient outcomes.

In Short

• Customize program elements for assigned physicians.
• Assist with patient enrollment and insurance authorization.
• Coordinate patient services and follow-ups.
• Provide treatment guidelines and support to patients.
• Develop relationships with healthcare professionals.
• Participate in training sessions for physicians.
• Complete relevant reports and documentation.
• Assist patients with financial navigation and support.
• Maintain communication with all stakeholders.
• Be available for on-call duties as needed.

Requirements

• Bachelor’s degree in healthcare or related field, or nursing diploma.
• Minimum five years of experience in healthcare, insurance, or pharmaceuticals.
• Licensed Nurse (RN or RPN/LPN) with active registration.
• Experience in case management preferred.
• Fluency in English and French required.
• Strong analytical and communication skills.
• Valid driver’s license and reliable transportation.
• Willingness to travel within assigned territory.
• Background in sales and marketing is an asset.
• Knowledge of reimbursement processes is essential.

Benefits

• Comprehensive medical, dental, and vision care.
• Support for working families, including parental leave.
• Professional development and training opportunities.
• Inclusive culture and employee resource groups.
• Accessible employment practices and accommodations.