Remote Otter LogoRemoteOtter

Level 2 Workstation Engineer - Remote

Posted 22 weeks ago
DevOps / Sysadmin
Full Time
Morocco

Overview

The Level 2 Workstation Engineer will be responsible for handling incidents and requests, providing technical support, and maintaining documentation related to workstation services.

In Short

  • Handle incidents and requests via Service Now tickets.
  • Resolve or escalate issues with analysis.
  • Write documentation and processes.
  • Qualify and test hardware/software.
  • Provide Level 2 support for workstations.
  • Stay updated on technology trends.
  • On-call duties and remote work possible.

Requirements

  • Proficiency in Windows 10 and Office 365.
  • Experience in incident management.
  • Ability to write technical documentation.
  • Strong troubleshooting skills for workstations.
  • Fluent in written and spoken English.
  • Autonomy and rigor in work.
  • Curiosity and teamwork spirit.

Benefits

  • Opportunity to work with a leading digital services company.
  • Engagement in innovative projects.
  • Flexible working conditions including remote work.

Translated from French

Inetum logo

Inetum

Inetum is a European leader in digital services, dedicated to making a positive digital impact for businesses, public sector entities, and society. With a team of 28,000 consultants and specialists, Inetum focuses on enhancing client performance and innovation while contributing to the common good. The company operates in 19 countries and partners with major software publishers to address the challenges of digital transformation with agility and proximity. In 2023, Inetum achieved sales of 2.5 billion euros, reflecting its ambition for growth and scale.

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