Senior Fullstack Engineer, Engage Team - Remote

Overview

Included Health is dedicated to providing better and more affordable healthcare, aiming to enhance the overall healthcare experience for members.

In Short

• Serve members by providing support throughout their healthcare journey.
• Explain insurance coverage nuances to members.
• Assist in finding high-quality healthcare providers.
• Resolve billing issues for members.
• Coach members in managing chronic conditions.
• Deliver products and services that enhance member engagement.
• Be part of a team that is central to the Included Health experience.
• Work in a newly formed healthcare company from a merger.
• Contribute to a seamless healthcare experience.
• Support the mission of raising healthcare standards for everyone.

Requirements

• Experience in customer service or healthcare support.
• Strong communication skills.
• Ability to navigate complex healthcare systems.
• Problem-solving skills.
• Empathy and understanding of member needs.
• Familiarity with insurance processes.
• Ability to work collaboratively in a team environment.
• Experience in coaching or guiding individuals.
• Adaptability to a fast-paced work environment.
• Commitment to improving healthcare experiences.

Benefits

• Opportunity to make a meaningful impact in healthcare.
• Collaborative and supportive team environment.
• Access to professional development resources.
• Comprehensive benefits package.
• Flexible work arrangements.
• Engagement in innovative healthcare solutions.
• Work with a mission-driven organization.
• Potential for career growth within the company.
• Supportive culture focused on member care.
• Involvement in shaping the future of healthcare.