Fullstack Engineer II, Engage Team - Remote

Overview

Included Health is dedicated to improving the healthcare experience for members by providing comprehensive support throughout their healthcare journey.

In Short

• Mission-driven healthcare company focused on member care.
• Support members in understanding their insurance coverage.
• Assist in finding high-quality healthcare providers.
• Resolve billing issues for members.
• Coach members in managing chronic conditions.
• Engage team enhances member app experience.
• Deliver products and services to improve member engagement.
• Formed from the merger of Grand Rounds and Doctor on Demand.
• Focus on seamless healthcare experiences.
• Located in the US.

Requirements

• Experience in customer service or healthcare support.
• Strong communication skills.
• Ability to navigate insurance processes.
• Problem-solving skills for billing issues.
• Knowledge of chronic condition management.
• Team player with a focus on member engagement.
• Adaptability in a fast-paced environment.
• Empathy and understanding towards member needs.
• Technical skills for app engagement.
• Commitment to improving healthcare experiences.

Benefits

• Opportunity to make a difference in healthcare.
• Collaborative work environment.
• Professional development opportunities.
• Comprehensive benefits package.
• Supportive team culture.
• Flexible work arrangements.
• Access to healthcare resources.
• Engagement in innovative healthcare solutions.
• Focus on member satisfaction.
• Competitive compensation.