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CA Licensed Nurse Care Manager, CCM - Remote

Posted 11 weeks ago
Customer Service
Full Time
Worldwide

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Overview

As a telephonic Nurse Care Manager, you will play a crucial role in helping members navigate complex medical and behavioral health situations while working in a virtual healthcare environment.

In Short

  • Deliver coordinated, patient-centered virtual Care Management by telephone or video.
  • Create impactful care plans with members and the care team.
  • Help members navigate complex medical conditions and the healthcare system.
  • Partner with local providers for coordinated care.
  • Provide compassionate, longitudinal follow-up care.
  • Assist during acute healthcare episodes with coordinated Case Management.
  • Coordinate resources to address clinical and social problems.

Requirements

  • Bachelor of Science in Nursing (BSN).
  • CCM Certification (or eligible to sit for exam within 6 months of hire).
  • 3 years of experience in nursing.
  • Active Compact RN license in good standing.
  • Active California Nursing License.
  • Willingness to maintain licensure in multiple states.
  • Experience with technology and EMR platforms.
  • Strong empathy and commitment to patient-centered care.
  • Flexibility in an evolving environment.
  • Strictly follow security and HIPAA regulations.

Benefits

  • Meaningful role in improving members' health outcomes.
  • Opportunity to work in a virtual healthcare environment.
  • Collaborate with a diverse clinical team.
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Included Health

Included Health is a pioneering healthcare company dedicated to delivering integrated virtual care and navigation services. With a mission to elevate the standard of healthcare for everyone, Included Health aims to eliminate barriers and provide high-quality care to individuals in every community, regardless of their health journey or the type of care required—ranging from acute to chronic, behavioral to physical. The company offers its members comprehensive care guidance, advocacy, and access to personalized virtual and in-person services for everyday and urgent care, primary care, behavioral health, and specialty care. Included Health is committed to fostering an inclusive workplace and ensuring equitable opportunities for all employees.

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