Associate Clinical Quality Director - Client Launch - Remote

Overview

The Associate Clinical Quality Director - Client Launch role is critical in ensuring the successful implementation of new clinical services and maintaining the highest standards of quality and compliance.

In Short

• Lead and manage new client launches for Population Health services.
• Oversee initial member engagement and clinical transitions of care.
• Collaborate with internal teams and external stakeholders.
• Identify and address potential risks during the launch process.
• Conduct detailed reviews of calls and cases for audits.
• Perform quality assurance reviews and analyze quality metrics.
• Work closely with engineering, product, and clinical teams.
• Travel approximately 5-10% for internal meetings and audits.
• Model organizational values through humility and commitment to excellence.

Requirements

• Nurse Practitioner or Physician Assistant with a current U.S. license.
• 5+ years of experience in healthcare quality or project management.
• Experience managing service launches in a healthcare setting.
• Strong technical proficiency and project management skills.
• Excellent written and verbal communication skills.
• Systems-oriented and analytical mindset.
• Flexibility to thrive in a changing environment.
• Preferred certification in healthcare quality or project management.
• Experience with data analysis tools like Looker or Tableau.

Benefits

• Opportunity to impact patient care and quality outcomes.
• Work in a dynamic and fast-paced environment.
• Collaborative team culture.
• Access to advanced technology and AI tools.
• Professional development opportunities.