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Sr. Director of Global Services and Program Management - Remote

Posted 4 days ago
Project Management
Full Time
USA
$240,000.00 - $260,000.00/year

Overview

The Sr. Director of Global Services and Program Management at Pall Corporation is responsible for driving exceptional customer service and accelerating service revenues within the Energy+ business unit, while leading a global team and ensuring alignment with organizational goals.

In Short

  • Lead a global team of over 150 associates.
  • Drive customer satisfaction and resolve escalations.
  • Manage a Program Management and Global Service P&L of $250M.
  • Develop growth strategies for the aftermarket business.
  • Ensure on-time delivery of global equipment projects.
  • Collaborate with commercial teams for market analysis.
  • Support equipment and service order negotiations.
  • Implement continuous improvement tools for operational efficiency.
  • Engage in 50% travel for customer interactions.
  • Work remotely from anywhere in the USA.

Requirements

  • Bachelor's degree in a relevant field.
  • 15+ years of management experience.
  • Proven ability to develop strategic growth plans.
  • Experience in recruiting and developing top talent.
  • Strong communication skills for relationship building.
  • Ability to manage KPIs and operational processes.
  • Experience in industrial companies is a plus.

Benefits

  • Comprehensive health care programs.
  • Paid time off.
  • 401(k) plan for eligible employees.
  • Bonus/incentive pay eligibility.
  • Flexible remote working arrangements.

I.P.I.P

IN05 Pall India Pvt

IN05 Pall India Pvt, a part of Pall Corporation and Danaher’s extensive network of operating companies, is a global leader in high-tech filtration, separation, and purification technologies. With a commitment to innovation and a culture that values diverse perspectives, Pall Corporation focuses on solving complex challenges in life sciences, diagnostics, and biotechnology. Their products are integral to various applications, enhancing health, safety, and environmental responsibility across industries. With over 75 years of history, Pall Corporation is dedicated to making a tangible impact on the world, empowering its employees to thrive and contribute to advancements in science and technology.

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