Payer Enrollment Specialist - Remote

Overview

Imagen’s mission is to ensure that every patient receives the right diagnosis at the right time. The company operates at the “front door” of healthcare—the primary care provider (PCP) office—equipping clinics with in-house staff and equipment, as well as specialists powered by industry-leading AI. Imagen’s platform includes six FDA-cleared AI devices capable of automatically detecting over 120 pathologies. By leveraging this technology, Imagen empowers its customers to achieve healthcare’s quadruple aim: improving quality, reducing costs, and enhancing both the patient and provider experience.

In Short

• Complete payer enrollment applications on behalf of customers for all Imagen specialists across commercial, Medicare, and Medicaid plans.
• Research customer-specific enrollment requirements, including payer mix, timelines, and required documentation.
• Establish, refine, and document processes for gathering and verifying payer and provider information to enable efficient, accurate, and timely enrollments.
• Input, update, and maintain internal databases and CAQH profiles for Imagen specialists.
• Track enrollment application status, follow up proactively with payers, and maintain detailed records of provider data, communications, and documentation.
• Interface directly with clients to ensure enrollment applications are completed in alignment with client-specific needs and processes.
• Communicate regularly with providers, payers, and internal teams to troubleshoot issues, resolve application delays, and ensure seamless enrollment.
• Provide consistent updates to internal stakeholders regarding enrollment progress, risks, and overall project timelines.
• Support audits and compliance reviews by ensuring documentation and records are accurate, up to date, and easily accessible.

Requirements

• 3+ years of payer enrollment/credentialing experience
• Preferably in a radiology department or practice
• Experience using Excel to generate and maintain reports for internal stakeholders
• Experience working with radiologists, other physicians, and/or healthcare organizations

Benefits

• Remote-first work environment
• Competitive salary
• Comprehensive benefits package