Client Finance Specialist - Remote

Overview

We are seeking a detail-oriented, proactive, and client-focused Client Finance Specialist to join our team. This role plays a critical part in ensuring accurate payroll billing, resolving client inquiries, and maintaining smooth financial operations.

In Short

• Process payroll billing accurately and in alignment with client agreements.
• Generate, review, and validate invoices, ensuring accuracy and completeness.
• Reconcile billing discrepancies and proactively resolve any financial issues.
• Serve as the primary contact for client inquiries related to billing and finance.
• Manage and resolve client support tickets, ensuring timely and effective solutions.
• Escalate complex issues while maintaining clear and professional communication.
• Maintain accurate financial records, including invoices, payments, and account activity.
• Monitor outstanding balances and follow up on overdue payments.
• Prepare and analyze reports, identify trends, and recommend process improvements.

Requirements

• 1–3 years of experience in finance, accounting, payroll, or client services.
• Hands-on experience with financial software (e.g., QuickBooks, ADP) and ticketing systems (e.g., Zendesk, Freshdesk) is a plus.
• Detail-oriented with a strong ability to detect discrepancies.
• Excellent communication skills with the ability to simplify complex financial topics for clients.
• Problem-solver with a customer-first approach.
• Highly organized, able to multitask and meet deadlines in a fast-paced environment.

Benefits

• A competitive salary
• An asynchronous working environment
• A "Remote-First" company environment (or Hybrid) - based on the nature of the job
• The ability to work from abroad for a short period of time
• Growth opportunities within the company
• We provide all new joiners with the necessary hardware to ensure you have the tools you need to succeed from day one