Hospitality Services Specialist - Remote

Overview

We are currently seeking motivated and service-minded individuals to join our team as Hospitality Services Specialist. In this role, you'll assist clients as they prepare for upcoming travel experiences by helping manage service details, reviewing reservation arrangements, and ensuring guests remain informed throughout their planning journey.

In Short

• Assist clients with travel preparations.
• Manage service details and reservation arrangements.
• Ensure guests are informed throughout their planning journey.
• Flexible remote opportunity with independent work.
• Receive step-by-step training and ongoing support.
• Connect with guests to understand their travel preferences.
• Support coordination of accommodations and transportation.
• Respond to guest inquiries via phone and email.
• Maintain accurate planning documentation.
• Access to travel-related incentives and recognition programs.

Requirements

• Strong interpersonal communication skills.
• Attention to detail and reliable organization.
• Comfortable with web-based platforms and communication tools.
• Ability to work independently in a virtual setting.
• Experience in hospitality or customer service is helpful.
• Must be at least 18 years old.
• Authorized to work in the US, UK, Mexico, Australia, Spain, or approved regions.

Benefits

• Remote work environment with flexible scheduling.
• Guided onboarding and access to learning resources.
• Use of established hospitality coordination tools.
• Opportunities for career advancement in planning or advisory roles.