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Forward Deployed Engineer (FDE) - Remote

Posted 5 days ago
Software Development
Full Time
Worldwide

Overview

As a Forward Deployed Engineer (FDE), you’ll work directly with customers to design, build, and deploy AI agent solutions that replace manual processes at scale. You will own mission-critical implementations, from architecture to automation, ensuring that our AI agents operate effectively in highly complex customer environments.

In Short

  • Work directly with customers to design and deploy AI solutions.
  • Own mission-critical implementations from architecture to automation.
  • Engage with clients to understand and translate operational workflows.
  • Solve critical technical challenges in real time.
  • Train customers on best practices for AI automation.
  • Collaborate with product and engineering teams for improvements.
  • Develop playbooks for scalable client onboarding.
  • Proactively monitor customer automation success.
  • Act as a strategic advisor for client transitions to automation.
  • Stay updated on AI developments.

Requirements

  • 2+ years in customer success or SaaS implementation.
  • Bachelor’s degree in computer science or related field.
  • Excellent communication and customer-facing skills.
  • Strong problem-solving mindset.
  • Ability to understand complex systems quickly.
  • Experience deploying AI solutions is a plus.
  • Interest in real estate or financial technology is a plus.

Benefits

  • Medical, Dental, and Vision benefits start day one.
  • Unlimited PTO with a minimum requirement of one continuous week.
  • 401K with company match.
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HOAi

Vantaca is a leading provider of community management performance software, designed to enhance business operations for owners, operators, community management teams, and associations. With a focus on community management, Vantaca offers a modern cloud-based platform that integrates various business processes, providing proactive reporting and flexibility. The company prides itself on being a collaborative and customer-centric team, dedicated to innovation and accountability. Recognized for its rapid growth and positive workplace culture, Vantaca is committed to building a supportive environment where employees can thrive and contribute to the company's mission of transforming the community association management industry.

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