Marketing Operation Support - Remote

Overview

Marketing Operation Support provides essential administrative and communication support for one of our clients and out-of-state firms. This associate-level position serves as a central hub for data management, client outreach coordination, and inter-team communication. The role focuses on maintaining high data standards while managing both routine administrative tasks and real-time communication needs.

In Short

• Conduct routine audits of referral databases to ensure information accuracy and currency
• Perform market research and competitive analysis to identify new campaign opportunities and strategies
• Serve as primary point of contact for internal staff inquiries, ensuring proper handling and routing of requests
• Coordinate client appreciation initiatives by managing contact data and overseeing personalized mailer fulfillment
• Facilitate financial workflows by managing invoice submissions and billing support processes

Requirements

• Exceptional professional communication skills
• Comfort in high-volume phone work
• Meticulous organizational accuracy, particularly in data entry and financial submissions
• Calm, solution-oriented approach to scheduling challenges and difficult conversations
• Strong time management abilities

Benefits

• Opportunity to work in a dynamic environment
• Gain experience in marketing operations
• Collaborate with diverse teams