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Operations Support - Remote

Posted 7 days ago
Customer Service
Full Time
Worldwide

Overview

The Operations Support role at GoCar involves managing various operational tasks to ensure efficient service delivery in the automotive sector.

In Short

  • Full-Time permanent position at GoCar, part of Europcar Mobility Group.
  • Responsibilities include managing fleet operations and customer queries.
  • Requires previous experience in the automotive or operations industry.
  • Must demonstrate flexibility and willingness to learn new skills.
  • Excellent customer service and IT skills are essential.
  • Offers competitive salary and various employee benefits.
  • Opportunities for career advancement and professional development.
  • Adhere to company policies, procedures, and safety guidelines.
  • Manage daily operational tasks and support the GoCar team.
  • Full clean driving license is required.

Requirements

  • Experience in the automotive or operations industry.
  • Excellent customer service skills.
  • Proficient in Microsoft Excel and Word.
  • Strong organisational and interpersonal skills.
  • Able to work independently and as part of a team.
  • Good written and verbal communication skills.
  • Full clean driving license.

Benefits

  • Competitive salary and benefits package.
  • Twenty-two holidays, increasing with length of service.
  • Medical refund scheme and enhanced sick pay.
  • Pension scheme with employer matching.
  • Enhanced maternity and paternity benefits.
  • Access to employee discounts and benefits platform.
  • Life Assurance of two times basic salary.
  • Employee Assistance Programme.
  • Opportunities for career advancement and development.
  • Voluntary flu vaccination voucher and Bike to Work Scheme.

F.R.A.C

Fox Rent A Car

Executive Trust Limited, part of the Europcar Mobility Group, is a leading global mobility provider with over 75 years of expertise in mobility services. The company offers a diverse range of car and van rental solutions tailored to meet the needs of individuals and businesses, with a fleet exceeding 250,000 vehicles, including a growing number of electric options. With a commitment to customer satisfaction and operational excellence, Executive Trust Limited fosters a supportive work environment that encourages career advancement and professional development for its employees. The company operates in over 130 countries, ensuring that it remains at the forefront of the evolving mobility landscape.

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