Lead Product Manager, Machine Learning - Remote

Overview

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

In Short

• Define and own the product roadmap for machine learning initiatives, aligning with company goals and delivering measurable business impact
• Collaborate with ML engineers, data scientists, and cross-functional teams to translate business needs into machine learning products and solutions
• Prioritize product features and enhancements, balancing business needs, technical feasibility, and user impact
• Oversee the end-to-end lifecycle of ML product development, from ideation to deployment, ensuring products meet customer and business expectations
• Define success metrics for ML-driven features and monitor performance post-launch, driving continuous improvements based on data and feedback
• Drive innovation in areas such as personalization, recommendation systems, and predictive modeling to enhance customer experiences and improve operational efficiencies
• Stay informed about emerging ML technologies and trends, identifying opportunities to integrate new capabilities into the Hims & Hers ecosystem
• Advocate for best practices in machine learning product management, fostering collaboration between technical and non-technical stakeholders

Requirements

• Bachelor’s or Master’s degree in Computer Science, Data Science, Product Management, or a related field; advanced technical degrees are a plus
• 7+ years of product management experience, with at least 3 years focusing on machine learning or data-driven products
• Proven ability to deliver ML-powered products and features, with a strong understanding of the ML lifecycle and associated challenges
• Exceptional problem-solving and analytical skills, with the ability to translate complex technical concepts into clear product requirements
• Strong communication and collaboration skills, with experience working across engineering, data science, and business teams
• Hands-on experience with machine learning frameworks, tools, and technologies is a plus
• Familiarity with healthcare, telehealth, or regulated industries is highly desirable
• Passion for leveraging technology to improve healthcare outcomes and deliver exceptional customer experiences

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats