Software Development Engineer III - Infrastructure - Remote

Overview

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers.

In Short

• Join HighLevel’s Core Infrastructure SRE Operations & Security team.
• Focus on operating, securing, and improving production infrastructure.
• Participate in 24/7 on-call rotations for core infrastructure systems.
• Execute incident response during production events.
• Improve reliability of core infrastructure components.
• Support security remediations across cloud and Kubernetes environments.
• Automate operational and security tasks.
• Collaborate with Cloud Infrastructure, SRE, and Security teams.
• Mentor junior engineers.
• Contribute to incident reviews and continuous improvement initiatives.

Requirements

• 4+ years of experience operating large-scale systems.
• Experience leading incident response or reliability initiatives.
• Ability to identify systemic issues and propose long-term fixes.
• Comfortable mentoring junior engineers.
• Strong understanding of reliability, security, and operational best practices.
• Strong troubleshooting and communication skills.

Benefits

• Work in a global, remote-first environment.
• Be part of a community rooted in creativity and collaboration.
• Contribute to a platform that powers millions of conversations.
• Opportunity to work with cutting-edge technologies.
• Mentorship opportunities.