Product Manager - CPaaS: Messaging and Compliance - Remote

Overview

HighLevel Inc. is seeking a talented and experienced CPaaS Product Manager to join our team and drive the development of our communication platform capabilities.

In Short

• Join a cloud-based marketing and sales platform.
• Drive the development of messaging products.
• Collaborate with cross-functional teams.
• Establish strategic direction for SMS/Call/WhatsApp features.
• Conduct user research and data analysis.
• Plan and execute product launches.
• Monitor product performance and customer feedback.
• Advocate for iterative development and experimentation.
• Experience in B2B SaaS or agency environment preferred.
• Familiarity with Agile or SCRUM environments.

Requirements

• Passionate about software products.
• Track record of solving platform-level problems.
• Proficient in wireframing and user journey mapping.
• Effective communicator with development teams.
• Experience in rolling out products/features.
• Skilled in using analytics to monitor user behavior.
• Ability to thrive in a fast-paced environment.
• Ability to write accurate and precise OKRs.
• Previous experience as an APM or PM.
• Ability to lead without formal authority.

Benefits

• Work in a remote-friendly environment.
• Be part of a growing company with a strong culture.
• Opportunity to shape the future of messaging products.
• Collaborate with a diverse team across multiple countries.
• Engage with a large customer base.