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Product Manager - CPaaS: Messaging and Compliance - Remote

Posted 1 week ago

Overview

HighLevel Inc. is seeking a talented and experienced CPaaS Product Manager to join our team and drive the development of our communication platform capabilities.

In Short

  • Join a cloud-based marketing and sales platform.
  • Drive the development of messaging products.
  • Collaborate with cross-functional teams.
  • Establish strategic direction for SMS/Call/WhatsApp features.
  • Conduct user research and data analysis.
  • Plan and execute product launches.
  • Monitor product performance and customer feedback.
  • Advocate for iterative development and experimentation.
  • Experience in B2B SaaS or agency environment preferred.
  • Familiarity with Agile or SCRUM environments.

Requirements

  • Passionate about software products.
  • Track record of solving platform-level problems.
  • Proficient in wireframing and user journey mapping.
  • Effective communicator with development teams.
  • Experience in rolling out products/features.
  • Skilled in using analytics to monitor user behavior.
  • Ability to thrive in a fast-paced environment.
  • Ability to write accurate and precise OKRs.
  • Previous experience as an APM or PM.
  • Ability to lead without formal authority.

Benefits

  • Work in a remote-friendly environment.
  • Be part of a growing company with a strong culture.
  • Opportunity to shape the future of messaging products.
  • Collaborate with a diverse team across multiple countries.
  • Engage with a large customer base.

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