Platform Engineer - Remote

Overview

Higher Logic is an industry leader in cloud-based engagement platforms, helping organizations track and manage interactions along each stage of the digital customer experience.

In Short

• Join the Platform Engineering team to improve SaaS infrastructure.
• Work collaboratively and independently on complex projects.
• Manage and configure cloud infrastructure components, primarily in AWS.
• Create and maintain CI/CD pipelines.
• Support security and compliance as a first-class concern.
• Provide on-call support and troubleshoot infrastructure issues.
• Promote DevOps best practices within the organization.
• Engage in hands-on configuration and tuning of service resources.
• Collaborate with various business lines to improve operations.
• Contribute to a culture that values diversity and continuous learning.

Requirements

• Experience in a growing organization with a focus on improvement.
• Excellent communication and collaboration skills.
• Understanding of Agile methodologies, including Kanban and Scrum.
• Commercial experience with relevant technology stack or a degree in Computer Science.
• Experience with high-level languages such as Python or PowerShell.
• Server-management skills and comfort with command line operations.
• Knowledge of Infrastructure-as-Code tools like Terraform and Ansible.
• Familiarity with AWS, Windows Server, and Linux environments.
• Understanding of internet concepts like TCP/IP and load balancing.

Benefits

• Competitive compensation.
• Comprehensive health benefits package.
• Flexible spending accounts for healthcare and dependent care.
• Short-term and long-term disability insurance.
• Support for professional growth and development.
• Opportunities for advancement for outstanding performers.